0141 332 4632Patient Support Service at the Princess Alexandra Eye Pavilion
Please note that the Princess Alexandra Eye Pavilion is currently closed for a period of at least six months to perform essential repairs. Patient Support Services will continue via telephone, and in person at Edinburgh Community Rehabilitation and Support Service, which is located at 62 Longstone Street in Edinburgh. The in person service is appointment only. Appointments can be made by emailing edinburgh@visibilityscotland.org.uk or by calling 07908 801 380.
Patient Support Service at the Princess Alexandra Eye Pavilion offers tailored practical and emotional support to patients attending hospital eye clinic appointments. The service is open to all patients of the Princess Alexandra Eye Pavilion regardless of where they live.
If you are vision-impaired, our friendly team can help with:
- making the most of your vision
- the registration process
- reading and navigation
- technology and assistive apps
- benefits and entitlements
- emotional support and much more.
Our team can also make direct referrals into the Rehabilitation and Mobility Services provided by Sight Scotland
We can also refer you into Social Work Locality Teams.
Service funded by Edinburgh Health and Social Care Partnership
Our Paediatric Patient Support Service provides support to families of vision-impaired children and young people across the Lothians. We can help you to understand your child’s eye condition and how you can support them.
If you are the parent or guardian of a vision-impaired child or young person, our friendly team can help with:
- emotional and practical support
- signposting and referrals to local and national services
- opportunities to meet other families
- introduction to aids and equipment
- challenges your child may experience and strategies that can help.
This service is telephone based, however there will be opportunities to attend courses and events.
Access to this service is by referral only. If you would like to access the service please speak to your NHS team and ask them to refer your child to Visibility Scotland’s Paediatric Patient Support Service. For general information about sight loss please contact our information line on 0141 332 4632.
Service funded by Edinburgh Health and Social Care Partnership
